I'm a f**king professional

I hate my customers.

Because of professionalism and our policies I have to say things like "No I'm sure you did", "I believe you sent the money in", "No I'm sure you're not just stalling."
What I want to say is "LIAR!", "I know you haven't sent the money", "stop stalling or I send in the bailiffs!"

They're not all like that, but you dont remember the good ones do you? That's because the good ones are quick, painless, and are over in a day or two, and the bastards hang around like a bad smell for months.

Breathe. Calm. Breathe. And relax...